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Contact Anthem Blue Cross And Blue Shield Customer Service

How to Reach a Person at Anthem Blue Cross And Blue Shield

Verified Contact Information

Toll-Free Number:

  • 1-844-304-8779
    Shopping Assistance Connecticut
Call Now

Customer Service:

  • 1-844-290-7592
    Shopping Assistance Colorado
  • 1-855-715-5317
    Shopping Assistance Colorado
  • 1-855-731-1095
    Shopping Assistance Colorado
  • 1-877-232-7632
    Shopping Assistance Colorado
  • 1-855-715-5318
    Shopping Assistance Connecticut
  • 1-855-731-1096
    Shopping Assistance Connecticut
  • 1-866-795-0722
    Shopping Assistance Connecticut
  • 1-844-285-5164
    Shopping Assistance Georgia
  • 1-855-715-5319
    Shopping Assistance Georgia
  • 1-855-745-4397
    Shopping Assistance Georgia
  • 1-866-869-7207
    Shopping Assistance Georgia
  • 1-844-290-7585
    Shopping Assistance Indiana
  • 1-855-715-5320
    Shopping Assistance Indiana
  • 1-855-745-4388
    Shopping Assistance Indiana
  • 1-866-870-4943
    Shopping Assistance Indiana
  • 1-844-290-7591
    Shopping Assistance Kentucky
  • 1-855-715-5321
    Shopping Assistance Kentucky
  • 1-855-745-4389
    Shopping Assistance Kentucky
  • 1-877-227-6327
    Shopping Assistance Kentucky
  • 1-844-304-8786
    Shopping Assistance Maine
  • 1-855-715-5322
    Shopping Assistance Maine
  • 1-855-745-4390
    Shopping Assistance Maine
  • 1-866-694-6676
    Shopping Assistance Maine
  • 1-844-290-7588
    Shopping Assistance Missouri
  • 1-855-715-5323
    Shopping Assistance Missouri
  • 1-855-745-4391
    Shopping Assistance Missouri
  • 1-866-906-8837
    Shopping Assistance Missouri
  • 1-844-304-8781
    Shopping Assistance Nevada
  • 1-855-731-1089
    Shopping Assistance Nevada
  • 1-855-745-4393
    Shopping Assistance Nevada
  • 1-877-234-8873
    Shopping Assistance Nevada
  • 1-844-304-8780
    Shopping Assistance New Hampshire
  • 1-855-753-4209
    Shopping Assistance New Hampshire
  • 1-855-745-4392
    Shopping Assistance New Hampshire
  • 1-866-705-5536
    Shopping Assistance New Hampshire
  • 1-844-290-7584
    Shopping Assistance Ohio
  • 1-855-731-1091
    Shopping Assistance Ohio
  • 1-855-745-4394
    Shopping Assistance Ohio
  • 1-866-870-1780
    Shopping Assistance Ohio
  • 1-844-290-7583
    Shopping Assistance Virginia
  • 1-855-731-1092
    Shopping Assistance Virginia
  • 1-855-745-4395
    Shopping Assistance Virginia
  • 1-866-868-9963
    Shopping Assistance Virginia
  • 1-844-304-8782
    Shopping Assistance Wisconsin
  • 1-855-753-4210
    Shopping Assistance Wisconsin
  • 1-855-753-4211
    Shopping Assistance Wisconsin
  • 1-877-231-2417
    Shopping Assistance Wisconsin

General Info:

  • 1-800-331-1476
    8 a.m. to 5 p.m. ET

Legal:

privacy.office@anthem.com
Send Message

Anthem Blue Cross And Blue Shield Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Anthem Blue Cross And Blue Shield Phone Number
1 (844) 304-8779
Average Calls duration
1 minute
Most Popular Anthem Blue Cross And Blue Shield Email Address
privacy.office@anthem.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Product/ service, cards and request for information
View full overview

How to Contact Anthem Blue Cross And Blue Shield?

Most Popular Number:

(844) 304-8779
Shopping Assistance Connecticut
Total calls: 71 Last call: Jan 21, 2026

The general assistance Anthem Blue Cross phone number is 1-800-331-1476. You can call Anthem customer service if you have questions about their services and plans.

The Anthem Blue Cross customer service phone lines differ depending on location and your plan. The members can find the Blue Cross Anthem phone number to call for support on their member ID card. You can also log into your account to see the Anthem customer service contact according to your plan.

The number to call Anthem Blue Cross in your state can be found on their Contact Us page by clicking the Select Your State link and choosing your location.

There is no direct Anthem Blue Cross email to get in touch with their customer care team. However, you can fill out the online form on their website. You can access the Forms Library from the Contact Us page. Scroll it down till you see the Forms section. Log in to see the applications specific to your plan, or choose the state to browse the options for your area. Pick the one that corresponds to your matter and fill it out with the required information and details of your issue. The Anthem BCBS customer service representatives will contact you when they find a way to solve your problem.

The Anthem customer care hours are daily from 8 a.m. to 5 p.m. ET. The Anthem customer support for Medicare Supplement and Advantage Plans is available daily from 8 a.m. to 8 p.m. ET. However, the hours may vary for different states as well as the Anthem Blue Cross contacts, so you should check them by choosing your area on their Help Center page.

The business hours for their Employer Plans customer support are daily between 9 a.m. and 5:30 p.m. ET. Note that their hours of operation may also differ depending on the state. You can look them up on the Contact Us page by picking your state.

PissedConsumer Club

Contact Information

Anthem Blue Cross And Blue Shield Website:

Anthem Blue Cross And Blue Shield Help Center:

Corporate Office Address:

Anthem Blue Cross And Blue Shield
PO Box 60007
Los Angeles, California 90060
United States

Other Info (opening hours):

Medicare Supplement: (TTY/TDD: 711)


8:00 a.m. to 6:00 p.m. PST Monday - Friday


Medicare Part D Plans:

8 a.m. to 8 p.m. Monday - Friday

Employer Plans:

9:00 a.m. to 5:30 p.m. ET Monday - Friday

More contact details

Summary of Anthem Blue Cross And Blue Shield Customer Service Calls

121 TOTAL
CALLS
00:31 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Anthem Blue Cross And Blue Shield?

Product/ Service Question:

  • “Haven’t gotten my Insurance card”
  • “Insurance new customer”
  • “I need a new insurance card mailed out. Mine was lost. Also I need help to know how to find an in network sexual trauma therapist”

Cards Question:

  • “Need a new medical card”
  • “I need my numbers for my card”
  • “I D card”

Request for Information Question:

  • “Inquiry complicated matters”
  • “Ask about my deductible”
  • “Ask questions”

Payments and Charges Question:

  • “They didn’t pay my bill”
  • “Billing question”
  • “Pay bill”

Account Question:

  • “Can’t log in to account”
  • “Lost my card and no longer have access to email that was registered with account”
  • “I already sign up”

Return/ Replace Question:

  • “I need a replacement card”
  • “Replace car”
  • “Change of location”

Shipping and Delivery Question:

  • “Have not received I 95”
  • “Have not received my benefits card and I have a new address would like to change address to the one to receive my card”

Staff Question:

  • “Member services”

Employment Question:

  • “Missing 1099 form”

Activation/ Cancellation Question:

  • “Cancel”

Refund Question:

  • “Refund”

Other Question:

  • “Claims in review”
  • “Document”
  • “Reinstate”

Compare Anthem Blue Cross And Blue Shield Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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