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After more than 1/2 year since I terminated my medical insurance with Anthem, I received a bill for $33.58 due to one day difference for pharmacy drug sale (probably lag in the system). I immediately send my check that was cashed as witnessed by the bank account. Three...
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1.4
I didn't like
  • Way they treat customers
#1364210
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Tl;dr - For the love of god, find another provider. After turning 26, I needed a reasonably priced health insurance plan as I was still working part time and attending university full time. I selected a $260/month plan, not great, but it was the most affordable...
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1.0
#1354485
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Anthem Blue Cross And Blue Shield - Bad first impression

My company just switched to this and I can’t even register my account. Spent an hour on phone with offshore *** tech support and still can’t access my account to receive my card!
1.0
Details
Product or Service Quality
Website
#1342784
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This is the absolute worse company coming from a provider standpoint. They refuse to address contracting issues and the customer service is by far the worst I have ever seen. Off shore representatives drop the level of satisfaction by far. The hang up on you transfer...
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1.0
#1329474
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Anthem Blue Cross And Blue Shield - Bad company

Angry sarcastic: this complain it the worest I would never get this ins I’m a provider ar they hang up one u The Who company is the worst speake wi 4 reps all made me go threw verifying my self to hang up in my ear i they they need new staff or to shut this place down....
1.0
Details
Customer service
Insurance Plans Acceptance
#1326096
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Anthem Blue Cross And Blue Shield - Denied coverage in serious pain

Scheduled surgery, they waited till the last minute to decide to deny surgery. Denied pain management, denied fixing the problem. On an expensive employer PPO too. Our family is devastated.
#1320770
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I had a knee replacement surgery at Atrium Medical Center in Middletown, OH. Surgeon recommended physical therapy for my recovery, and I went to 10 sessions before I got the bill. Anthem didn't pay anything because I have to start over again on my deductible for the...
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1.2
I didn't like
  • Failure to protect from hospital price gouging
  • Non-payment of claims
#1301019
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Literally tried getting through customer service for over an hour. I made 20+ calls and was redirected to a drone each time. The machine couldn't understand the information I was saying, despite my careful pronunciation. Making matters worse, Anthem would hang up the...
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#1297166
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Worst insurance I've ever had. Most recent wonderful experience has been trying to locate a dermatologist that I can go to. Been on their website for three days, clicking the "Find A Doctor" button and watching the spinning wheel spin until eventually it times out and...
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2.1
#1295043
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Contact Anthem Blue Cross And Blue Shield

Mailing Address:
Anthem Blue Cross And Blue Shield
PO Box 60007
Los Angeles, California 90060
United States
Phone:
(866) 755-2680
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So when you pay out of your paycheck every payday because it’s mandated to have insurance or you will get fined you at least expect to pay a percentage of your prescription cost not full price. Apparently that’s not the case with Anthem. I see them as taking advantage...
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1.0
#1291735
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